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Account, Collaboration, and Billing

Manage Your Plan

Subscription actions are in Credits history, not on a separate account website.

How do I change my plan?

  1. Open the avatar menu in the top-right of the editor.
  2. Select Credits history.
  3. Find the Subscription section.
  4. Select Change Plan.
  5. Choose an available plan and billing cycle, then confirm checkout.
The captured Free account offers Upgrade. Cancellation, resume, and payment-management controls depend on an active paid subscription and are not shown here.
The captured Free account offers Upgrade. Cancellation, resume, and payment-management controls depend on an active paid subscription and are not shown here. ChatCut Web Captured English UI Open full-size screenshot

How do I cancel or resume?

Under Avatar → Credits history → Subscription, select Cancel Subscription. The dialog shows the period-end date. Paid access remains active until that date; cancellation does not create a refund.

Before cancellation takes effect, return to the same section and select Resume Subscription to reverse it.

How do I update payment?

Select Manage Payment in the Subscription section. If a payment is past due, the action may be labeled Update Payment instead.

For a refund request or an incorrect charge, first collect the date and transaction from Credits history, then select Feedback in the avatar menu or email team@chatcut.io.